Hospitality careers are gaining more attention throughout the world than they have in the past. Before, professionals in the hospitality industry graduated from college with degrees in business. Today, there are specialized programs designed to give students first-hand insights into the hospitality industry. There are a few facts you need to know before pursuing a career in the hospitality industry.
Many professionals in the hospitality industry work in hotels restaurants and bars. These businesses are multi-faceted operations designed to create memorable guest experiences. Some of the job titles used in the hospitality industry include restaurant manager, beverage manager (responsible for the knowledge of State and local alcohol law), room service manager, catering manager and banquet manager.
There are various types of certifications in the hospitality field including:
• The Certified Executive Housekeeper (CEH)
• The Registered Executive Housekeeper (REH)
• The Responsible Management of Licensed Venues (RMLV certificate)
The RMLV certificate takes only two days to complete and is mandatory for all hospitality managers.
Although hospitality management may seem like a very straightforward and simple career, it is actually very complex. Professionals in hospitality management are expected to have certain skills sets to succeed in this field. The more versatile the professionals are, the better equipped they are to work in different departments to create a more positive guest experience.
According to the World Tourism Organization, there will be 1.6 billion tourists globally by the year 2020. This prediction means that professionals in hospitality management need to be able to successfully handle guest requirements. Most guests have high standards and require managers who understand their needs. There are different types of jobs in the hospitality field. Professionals in this field need to have an affable demeanor and show genuine interest in helping other people.
How to Get a Job in the Hospitality Industry
• Find a niche in the field that interests you. Some of the niches in this industry include travel agent, restaurant host and hotel concierge. Determine your favorite niche by selecting the things you like to do. For instance, if you love talking to people, being a hotel concierge may be a good fit.
• Invest in networking. Attend events at venues where you desire to work. Network with staff and ask questions about what the companies are looking for within their niche.
• Customize your resume for each job application or interview. Network with hiring managers and write letters to them with your resume. This will show that you are attentive to details and take initiatives. These are the qualities that many hiring managers in the hospitality industry look for in hospitality workers.
• Practice your skills. Make being hospitable your first nature. This will make your abilities and skills to stand out during interviews.
• Dress appropriately for the position you apply for. If you have a job interview at a beach hotel, you may try a casual, but neat look. Hiring managers look for hospitality workers who display what they are looking for before they hire them.
Careers in the hospitality industry have incredible growth potential. The tremendous growth of the hotel industry provides wonderful opportunities for aspiring hospitality management professionals. Professionals in hospitality management can gain work experience and move fast up the chain of command. Talented professionals may end up running their own properties as general managers.